1. Definitions
- Tepl refers to our business, website, and services.
- User refers to anyone accessing or using Tepl's services.
- Services include all features, content, and products provided by Tepl.
2. Eligibility
You must be at least 18 years old to use our services. By using Tepl, you confirm that you have the legal capacity to enter into a binding agreement.
3. Use of Services
- You agree to use Tepl’s services for lawful purposes only
- You will not engage in fraudulent, abusive, or harmful activities while using our services.
- We reserve the right to suspend or terminate your access if you violate these Terms.
4. Orders and Payments
- Order Placement: By placing an order through our website, you confirm that all information provided is true, accurate, and complete.
- Pricing: All prices are listed in $USD and are subject to change due to factors such as raw material costs, labor rates, and currency exchange rates.
- Payment Terms: A deposit of 50% is typically required for order confirmation, with the remaining balance due after inspection of goods before shipment.
- Order Confirmation: An order is considered confirmed once we send a confirmation email and receive the required deposit.
5. Shipping and Delivery
- Delivery Estimates: Estimated delivery times are provided at order confirmation. Unexpected delays may occur due to factors beyond our control, such as shipping disruptions or customs issues.
- Risk of Loss: The risk is transferred to the customer when the goods leave our facility and are handed over to a transport company.
- Inspection: We recommend inspection of your goods before shipping at our factory by your representative to ensure everything meets your expectations.
6. Returns and Refunds
- Return Policy: We accept the return of damaged products for a refund or exchange, provided the products are returned unused and in their original condition at the time of delivery.
- Non-Returnable Items: Personalized, altered, or perishable products may not be returned under any condition.
- Refund Process: Refunds will be processed using the original payment method after verification of the returned item.
7. Intellectual Property
- All content, branding, and materials on Tepl’s website and products are owned by or licensed to Tepl.
- You may not copy, reproduce, or distribute any Tepl content without prior permission.
8. Limitation of Liability
- Tepl is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
- Our maximum liability for any claim shall not exceed the amount paid for the product or service.
9. Privacy Policy
By using our services, you agree to our Privacy Policy, which governs how we collect, use, and protect your data.
10. Modifications to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of our services indicates acceptance of the revised Terms.
